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Customer FAQs
Q: How many days does it take to mail items to the other country?
Answer: The normal time limit is about 2-6 working days after checking the online information, excluding weekends and national statutory holidays
Q: How is the international express freight calculated?
Answer: 1. Unit of measurement: In the express delivery industry, every 0.5KG (0.5kg) is generally used as a billing weight unit
2. First weight and renewal weight: For express delivery goods, the first 0.5kg is used as the first weight (or lifting weight), and each additional 

0.5KG is used as a renewal weight. Generally, the cost of the first weight is higher than that of the renewal weight
3. Real weight and volume: refers to the actual total weight of a batch of goods to be transported, including packaging, called real weight; 

When the volume of items to be delivered is relatively large and the actual weight is relatively light, due to the limitations of the carrying 

capacity and load capacity of the means of transportation (aircraft, trains, ships, automobiles, etc.), it is necessary to take the method 

of converting the volume of the item into weight as the weight for calculating the freight, which is called volume weight or volume. Items with

 a volume weight greater than the actual weight are often referred to as cargo dumping.